Live chat apps are an increasingly popular addition to many business websites. They can be a great way to actively engage customers and connect them to sales agents while they are focused on your ...

News Media Help Desk, a centralized hub that provides local news publishers with essential digital resources at no cost, has launched its newest resource: live chat support. The Help Desk is made ...

Today’s customers prefer live chat for a variety of reasons. Some appreciate the ability to multitask while chatting. Others feel live chat is quicker and more efficient than a phone call. When asked ...

Live chat is an indispensable online customer support tool that brings great results. There are many statistics that prove this point right and if these tools weren’t a valuable asset to companies, ...

Uponor North America (Uponor) recently launched LiveChat™ on Uponorpro.com where professionals in the PEX plumbing, fire sprinkler and radiant heating and cooling industries can access Uponor ...

Oxford, United Kingdom, October 15, 2009 --(PR.com)-- International web hosting company, Storm Internet today announced the launch of LiveChat – its 24/7 online technical support service, enabling ...

LiveChat, a customer service platform, recently integrated with all-in-one marketing platform Mailchimp to enable business owners to manage their newsletter contacts and provide prospects with the ...

Let’s cut right to the chase. The importance of live chat cannot be overstated as witnessed by the results of a study by Zendesk, which revealed 92% customers feel satisfied when they use the live ...

LiveChat, a provider of software solutions for managing business communication, announced the launch of its integration with Square, the globally trusted software, payments, and hardware company. The ...

Over the years, Facebook has been engaging in platform wars wherein they eagerly set forth features to attract more users. They even had to upgrade their monetary incentives to pull more creators to ...

Every business thrives off the positive relationships it creates with its consumers–both the loyal ones, all the way to the prospective window-shoppers who are still on the fence about purchasing. And ...

LiveChat Software has added accessibility features in its Chat Widget to ensure that the chat section is keyboard-accessible and text-to-speech reader-friendly. In addition, all default color settings ...